1. Acceptance of Terms
By using the ALJAURAM Travel Agency website and services, you agree to these terms and conditions. If you do not agree, please do not use our services.
2. Booking & Payment
Bookings are confirmed upon receipt of applicable deposits or full payment. Prices are subject to availability and may change due to currency fluctuations and supplier rates. All payments must be made through approved channels and receipts will be issued.
3. Cancellation & Refunds
Cancellation policies vary by service, airline and supplier. Refunds, where applicable, will be processed in line with supplier terms and may be subject to cancellation fees. Please contact us before cancelling any booking.
4. Travel Documents
Clients are responsible for ensuring their passports and travel documents are valid and meet destination requirements. ALJAURAM Travel Agency provides guidance but is not responsible for visa refusals or entry denials by immigration authorities.
5. Client Responsibilities
You agree to provide accurate and complete information for all bookings and applications. Any loss arising from inaccurate information is the client's responsibility.
6. Liability
ALJAURAM Travel Agency acts as an agent for airlines, hotels, embassies and other suppliers. We are not liable for acts or omissions of third-party suppliers, including flight delays, cancellations or changes beyond our control.
7. Changes To These Terms
We may update these terms from time to time. Continued use of our services after changes constitutes acceptance of the revised terms.
8. Contact
For questions about these terms, contact us at Albahaj Plaza, Benkalio Housing Estate, Damaturu, Yobe State, Nigeria.